Info Lowongan Kerja PT. TÜV NORD Indonesia Deadline 21 November 2015

PT. TÜV NORD Indonesia, a member of the German TÜV NORD GROUP is actively committed to its national and international customers. Its broad certification, service and testing/inspection portfolio encompasses both specific individual tests/inspections and also management of complex safety solutions.

PT TÜV NORD Indonesia, is established and fully equipped to determine a tailored solution to your typical needs. The introduction of management system, product certification, testing & inspection services, training on productivity & continual improvement combined with independent third party certification, would be the most required basis to enhance your position on the competitive market.

Whoever you are representing a manufacturer, servicing company, financial institution, government owned company etc., come and see that we are not counting number of clients on our list but the most valuable thing is, what “quality” we can design together to exceed your want, need and expectation as well.

We are looking forward to having a further discussion with you on how we could deliver our value added services to you.

CAREER

With over 10,000 employees in more than 70 countries in Europe, Asia, Africa and the Americas, TÜV NORD GROUP is actively committed to its national and international customers. Its broad consulting, service and inspection portfolio encompasses both specific individual tests and inspections and also management of complex safety solutions.
TÜV NORD Indonesia as a member of TÜV NORD GROUP can only be successful if it has committed, very well trained and experienced staff. The key to our success is our ability to attractive and retain talented resources who look forward to making career with TÜV NORD. We will update every jobs vacancies in this page.

LABORATORY QUALITY ASSURANCE MANAGER

Job Purpose:

• Maintains laboratory results quality by determining and evaluating requirements; establishing and monitoring standards and protocols; analyzing results.

Duties:

• Determines quality service requirements by examining expectations and requirements with users; benchmarking best practices; analyzing and summarizing information; recommending organization structure, systems, policies, and procedures.
• Guides employee actions by developing, writing, and updating policies and guidelines.
• Establishes laboratory standards and protocols by conferring with users; examining industry and professional standards; recommending standards and protocols.
• Develops laboratory information system by evaluating requirements; conferring with users and information specialists; purchasing, modifying, developing, installing, testing, and documenting software; establishing and monitoring interface between laboratory instrumentation and computers; evaluating hardware.
• Assures quality results by conducting audits; identifying processing errors; recommending changes.
• Summarizes laboratory quality results by collecting, analyzing, and explaining data; identifying trends; recording historical results.
• Maintains laboratory proficiency by identifying requirements; collecting and submitting specimens to evaluation centers; analyzing returned evaluations; recommending corrective actions; monitoring changes.
• Keeps equipment and instruments operating by enforcing operating procedures and preventive maintenance; arranging for calibrations and repairs.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Accomplishes quality and organization mission by completing related results as needed.

Skills/Qualifications:

• Ad Hoc Reporting, Quality Management System, Developing Standards, Managing Processes, System Administration, Software Requirements, Equipment Calibration, Lab Environment, Objectivity, Quality Focus

Requirements:

• Bachelor Degree from reputable university in analytical chemistry & related background (chemist, microbiologist, etc.)
• 5 years minimum experience in Laboratory fields
• Familiar and have expertise with Management System (ISO 17025, ISO 14000, OHSAS, K3, GLP, LEAN, LIMS, etc.)
• Willing to work 2 shifts

LABORATORY RECEPTIONIST & CUSTOMER SERVICES

Job Purpose:

• We are looking for a personal who can serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; provide services information and resolve any emerging problems that our clients might face with accuracy and efficiency.
• The target is to ensure excellent service standards and maintain high customer satisfaction.

Duties:

• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Directs visitors by maintaining employee and department directories; giving instructions.
• Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations.
• Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Contributes to team effort by accomplishing related results as needed.
• Effectively manage large amounts of incoming calls and emails.
• Identify and assess customers needs to achieve satisfaction.
• Distribute customer inquiries to right person in the Lab and make sure the customer inquiries closed.
• Provide accurate, valid and complete information by using the right methods/tools.
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
• Keep records of customer inquiries, complaints, and related file documents
• Follow communication procedures, guidelines and policies

Requirements:

• High School or Diploma in Office Administration or related background
• Proven customer support experience
• Strong phone contact handling skills and active listening
• Familiarity with microsoft office and administration computer application
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication skills
• Ability to multi-task, prioritise, and manage time effectively

Submit your CV before 21th November 2015 to sabrinatuv-nord.com or nkusdiantorotuv-nord.com.

Untuk informasi lebih lanjut silahkan kunjungi website resmi TÜV NORD Indonesia.

Berbagi :