Home Credit mulai berdiri di Indonesia pada tahun 2012 di area Jakarta. Tidak lama berselang, bisnis kami berkembang di Bandung, Surabaya, Makassar, Yogyakarta dan Semarang. Kami juga berencana untuk mengembangkan layanan ke seluruh kota-kota di Indonesia pada tahun 2018.
Kami menyediakan pembiayaan di toko (pembiayaan non-tunai langsung di tempat) untuk Konsumen yang ingin membeli produk-produk seperti alat rumah tangga, alat-alat elektronik, handphone dan furnitur. Di samping itu, kami juga menyediakan pembiayaan multiguna yang kami tawarkan kepada Konsumen setia kami. Konsumen kami bisa menggunakan pembiayaan multiguna untuk pembiayaan renovasi rumah, biaya pendidikan, atau bahkan berlibur. Seiring dengan berkembangnya jaringan distribusi kami, varian produk kami juga akan semakin berkembang.
PELUANG KARIR
Home Credit selalu mencari individu berbakat untuk bergabung bersama tim kami. Di bawah ini adalah beberapa posisi yang terbuka di Home Credit:
Field Operation Administrator - PALEMBANG
Deskripsi Pekerjaan
Responsibilities:
- Evaluate and assign cases to field staff based on the geography and their availability
- Coordinate field staff over phone, email and other communication tools
- Support Field Verification Executive in case location is not clear/not sufficient data in system (google maps, callback to applicant, etc.)
- Process results of home visit check through e-mail / or telephone call and update the information in internal tracker(s)
- Monitor maintainance SLA of Pick up document
- Verify and archive hard copies of documents supporting the transactions
- Work with Operations and Risk analyst teams to analyze processing times, results and other process parameters.
Requirements:
- Maximum 30 years old
- Candidate must possess at least a Diploma, any field.
- Good knowledge using MS Word & Excel (Basic)
- Experience with managing documents
- Experience dealing with customers over phone
- Effective communication skills – written and verbal
- Consistency, accuracy and attention to detail
- Fast learner and Adaptable to changes
- At least 1 year(s) of working experience in the related field is required for this position.
- Preferably Staff (non-management & non-supervisor)s specializing in Clerical/Administrative Support or equivalent
Registration Operator - PALEMBANG
Deskripsi Pekerjaan
Responsibilities :
- Receive contract package and match numbers of contract in the list and update in tracker system
- Check and validate the completeness of supporting documents that are required
- Check critical and non-critical mistakes of contract document and client document
- Update contract status in the system (Homer Select)
- Register or return contracts and record all mistakes based on matrix in tracker system
- Prepare files for archival and and update Archival tracking in tracker system to keep all documents evidenced
- Process requests (servicing, closing) within set SLAs
- Report and escalate all issues consistently to Team Leader/Coordinator.
- Further ad-hoc tasks associated with role and tasks assigned by direct or other manager according to knowledge and skills scope of the employee (e.g. other ad hoc admin work, data entry, etc.).
Requirements :
- Male or Female, Max. 30 years old
- Candidate must possess at least a Bachelor's Degree, any field.
- At least 1 year(s) of working experience in the related field is required for this position.
- Good computer literacy and fluent in Ms. Office
- Consistency, accuracy and attention to detail
- Fast learner & Adaptable to changes
- Experience with managing documents
- Experience from Operations at Finance industry
- Experience working with documentation
- Effective communication skills – written and verbal
Account Payable Officer - JAKARTA
Deskripsi Pekerjaan
Responsibilities:
- Review and verify invoices and check requests from facility department and ensure every invoices is correct before payment process.
- Daily checking and entry journal for reimbursement, cash advance, settlement, and petty cash and ensure every payment process is accurate.
- Prepare the list of petty cash usage, replenish petty cash, and cash opname at the end of the month.
- Knock off the payment from Autocount system.
- Make a reconciliation of advance account to ensure the balance of the Statement of Financial Position.
- Filling payment documents related to reimbursement, cash advance, settlement, and petty cash.
Requirements:
- Minimum 1 year experience in Account Payable process.
- Bachelor Degree in Accounting.
- Detail oriented.
- Able to keep consistent performance in under pressure situation and tight deadline.
Regional Facility Team Leader - MEDAN
Deskripsi Pekerjaan
Responsibilities:
- Act as Flying Role within both in the cities of regional and inter-regional
- Representing Facility Senior Team Leader to conduct field visit for Premises acquisition and renovation
- Compile and report initial qualified premises candidates for both interim and City Office to GA Specialist
- Compile all of the related parties such as Vendor, Building Management, Landlord, and Property Agent, also make an initial contact with them
- Perform local vendor assessment
- Monitoring and reporting the renovation progress in regular basis
- Handover the City Office
- Ensuring the city office is well maintained
- Project management, supervision and coordination of refurbishment contractors work, security, maintenance, and cleaning services for all premises
- Manage Regional Office assistants in assigned region
- Ensure the premises meets health & safety requirements and comply with legislation
- Creation, maintenance and communication of evacuation plans and ad-hoc staff drills
- Ensure physical security of the buildings
- Ensure best utilization of space in all existing and new premises in line with bus. Plans, allocate floor space and keep floor space plans up to date
- Responding appropriately to emergencies or urgent issues as they arise and dealing with the consequences
- Ensure all Facility processes are accurately documented and proper reporting is in place for all processes
- Monitor the maintenance of electrical, civil, or interior at Head Office and remote offices in periodically.
- Coordinate interior items to be placed in office premises & coordinate fit-out process in each appointed premises
- Search vendor for project & maintenance and ensure excellent quality and reasonable cost
- Coordinate with IT Department for any IT installation and equipment in appointed premise
- Report for repair cost and any related cost for project and maintenance to Manager in monthly
- Make sure all specification of M/E, Civil, Furniture, and equipment are correct as ordered
- Make sure all spare keys of office premise is available and locked.
- Build good relationship to building management and landlord and deal with Building management to address any issues or changes
- Manage the security access and CCTV system for the premises
- Create inventory asset management and coordinate with Finance for any disposal or switch of the assets.
Requirements:
- University degree majoring Civil Engineering or Architecture, or any major with related working experiences.
- English communication (basic)
- Autocad
- Basic MS Office knowledge
- Experience with drawings for tender
- Experience with tender process
- Communicative and proactive
- Pleasant and enthusiastic personality
- Administrative skills
- Consistency, accuracy and attention to detail
- Fast learner
Field Operations Team Leader - PALEMBANG
Deskripsi Pekerjaan
Responsibilities :
- Management of a team up to 15 people
- Hold team and individual meetings to review perfomance and manage productivity of the team
- Setting, monitoring and assessment of performance targets
- Planning capacity requirements
- Monitor available capacity utilization
- Be on standby as per the defined working hours / shift and report in time to supervisor in case circumstances outside of the Officer's control prevent him to join the shift
- work with provided tablet and relevant application to process and log infromation about the cases assigned
- Provide first class service to customers in the field and focus on customer experience
- Receive, process and report on Home visit requests
- Receive requests for marketing material/POS Logistic and IT equipment delivery, provide receipts of hand over the material from POS.
- Maintain SLA
- Report and escalate all processes and issues to Team manager
Requirements :
- Male, Max. 35 years old
- Advance using MS. Office
- Experience with managing documents and people
- Experience with setting Service levels, KPIs and thresholds
- Detailed knowledge of assigned geography
- Flexible problem solving skills
Business Investigator - PALEMBANG
Deskripsi Pekerjaan
Responsibilities:
- Information collection charge of business investigation auditing including Sales Associate (SA) and Point of Sales (POS).
- Responsible for security and investigation related data collection.
- Informing collection and analyzing.
- Preparing reports.
Requirements:
- Min. Diploma Degree (D3)/ Bachelor Degree; Degree in law or criminology would be an advantage.
- Min. 2 year experience in field investigator/ auditor/ survey.
- Experience in the same industry would be an advantage
Sales Force Management Jr. Specialist - PALEMBANG
Deskripsi Pekerjaan
Responsibilities:
- Manage the process of sales force allocations, ensure availability of properly trained staff and productive utilization of their capacity as planned and required by sales network in timely manner and in the highest accuracy level
- Ensure timely process of data upload, data update and data entry into the system related to various sales force administration processes
- Manage disciplinary process to the sales agents and DSMs as per approved disciplinary policy and special cases approved by the management
- Constantly monitor and document the attendance of all sales agents and DSMs and ensure the attendance data is up to date and the agreed process of documentations are performed accordingly
- Ensure proper segregation of duties, access control and authorization process to mitigate risk of mistakes and eliminate possibility of internal fraud and errors
- Work with internal and external parties to iimprove the service provided and ensure the same level of services provided in all geographies we operate
Requirements:
- Possess at least Bachelor degree, preferred in Management, Social Sciences or Business Administration major
- Min. 1 year experience working in Human Resource and or Sales Force Management and or Sales Operations
- Advanced English communication
- Expert MS Office knowledge
- Process oriented and Focus on results and ability to deliver
Bagi anda yang tertarik dan memenuhi kualifikasi diatas silahkan melakukan pendaftaran online: Apply Now.
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